Generic Shipping Policy Template
This document sets out the shipping policy that applies to customers that make a purchase at www.bathkraft.co.uk. If you have any questions, please contact us at magic@bathkraft.co.uk.
Shipping Options & Delivery Costs
We offer various shipping rates depending on your parcel size and weight - you will be asked to select a shipping method at checkout.
Order Processing Time
We aim to despatch all orders within 2 - 3 working days but this timeframe can increase during busy periods.
Delivery Address
Please note that we are unable to modify the delivery address once you have placed your order.
Tracking Your Order
Once your order has been dispatched, we will send you a confirmation email with tracking information. You will be able to track your package directly on the carrier’s website.
Returns, Refunds, and Exchanges
We want you to be completely happy with your purchase - please read our return & refund policy for detailed information about our processes.